Saturday, April 7, 2012

Communication Skills: Speaking and Listening

Communicating Skills Communicating Communicating Communicating Communicating Communicating Communicating Communicating Communicating Communicating Communicating

Effective spoken communication requires being able to express your ideas and views clearly, confidently and concisely in speech, tailoring your content and style to the audience and promoting free-flowing communication.

  • Be clear and concise. Vary your tone, pace and volume to enhance the communication and encourage questions
  • Persuading and Negotiating Arriving at an agreement that is agreeable to both sides: a win:win situation. Back up your points with logic. Show tact to those you disagree with.
  • Making a speech in front of an audience: presenting your message in an interesting way, structuring your presentation, using audio-visual aids effectively and building a rapport with your audience.
  • Communicating effectively in a team
  • Ask for help when you need it. Research suggests that asking for help with something (within reason) makes you more liked by the person you ask!blinking eye

Listening

  • Make effective use of body language and speech. Be sensitive to the other person's body language as well as what they say: eye contact, gestures, appropriate humour and analogies.
    Use appropriate body language yourself: face the person with an open, attentive posture and maintain good eye contact (look at the speaker a lot, but don't stare all the time), smiling and nod your head from time to time.

    The “Top Ten” Skills shortages among graduates

    % of employers surveyed
    1 Commercial Awareness 67%
    2 Communication Skills 64%
    3 Leadership 33%
    4 Ability to work in a team 33%
    5 Problem solving 32%
    6 Conceptual ability 21%
    7 Subject Knowledge & competence 19%
    8 Foreign languages 19%
    9 Numeracy 19%
    10 Good general education 15%

    Source: Association of Graduate Recruiters “Skills for Graduates in the 21st Century” www.agr.org.uk

  • Listen attentively. Express interest in what people are saying and don't interrupt them.
  • Be aware of any prejudices or misconceptions you or the speaker may have.
  • Good listening builds a rapport and understanding with the speaker and allows them to freely express their views. It motivates them to say more.
  • Poor listening makes assumptions, creates resistance and hostility, demotivates the speaker, inhibits their development and creates dependence on the listener.
  • Use ACTIVE LISTENING.
    • These reflect back what the speaker is saying in other words to clarify understanding: you paraphrase and repeat back key points.
    • They may summarise and bring new interpretations to the speakers words.
    • They show you're listening carefully and checks you are understanding correctly what they are saying allowing the speaker to confirm or correct your feedback.
    • They encourage the speaker to elaborate and to define their problems.
    • It is often the most useful way of giving positive feedback to someone: "I hear what you're saying and take it seriously". You can't keep saying "uh-huh" or "yes" for too long without it sounding false.

Empathy

People with a musical quality to their speech (a big variation in pitch and rhythm called prosody) tend to be more empathic. Lisa Aziz-Zadeh of the University of S. California found that people whose speech is most intonated, lilted or "sing-song" have more ability to empathise with others and to convey emotion.
  • Empathy means being open to the ideas of others and sensitive to their values and feelings: trying to see things from the other person's perspective.
  • It is about demonstrating that you understand, that you can listen from other person's point of view and reflect their meaning
  • Each individual has a unique perspective which should be valued. We each occupy our own private world and never completely know what's going on inside other people's minds.
  • Be prepared to disclose your own feelings and beliefs to encourage others to do the same: be open with other people.

Questioning and gathering information

Question types to try to avoid

EXAMPLES

Closed Questions

  • Demand simple yes or no answers with no chance to elaborate.
  • Limit the gathering of information, fail to explore possibilities and get overly simple answers.
  • They typically start with: Could ..? Couldn't ...? Should ...? Would ...? Have ...? Are ..? Is ...? Will ...?
  • They can sometimes be useful for quick checking of facts or to show that you have been listening carefully to the other person: "Now if I understood you correctly you meant that ...."

"Couldn't you have resigned?"

"Are you poor at exams?"

Leading questions

  • These are similar to closed questions.
  • They predict a particular answer and should be avoided
"You're bad at maths aren't you?"

Negative questions

  • These can sometimes be good for analysis but may demotivate the interviewee from talking.

"What went wrong?"

"Whose fault was it?"

Good question types

EXAMPLES

Open ended questions

  • These are prompts to get the other person to talk about a topic
  • They require longer, more detailed detailed answers, produce more, better quality information and open up possibilities.
  • They help the person crystallise their thoughts and help you to understand their views, feelings and attitudes.
  • They may start with: How ... ? When ....? Where ....? What ....? Which ....? Why ....? Who ..? What ...? If ....?
"Tell me what you think about this?"

Probing questions

  • These delve more deeply into the interviewee's answers, and allow you to dig down to reach the important information.
"Tell me exactly what your duties were at Bloggs & Co."

What if questions

  • These are hypothetical questions These questions are used precisely because it's impossible to work out your answer beforehand, thus it tests your ability to think quickly, and reason logically.

"How would you deal with a staff member caught stealing a packet of biscuits from the shop?"

"How would you deal with an irate customer?"

Clarifying questions

  • These reflect back what the speaker is saying in other words to clarify understanding: you paraphrase and repeat back key points.
  • They may summarise and bring new interpretations to the speakers words.
  • They show you're listening carefully and checks you are understanding correctly what they are saying allowing the speaker to confirm or correct your feedback.
  • They encourage the speaker to elaborate and to define their problems.
If I heard you correctly, you felt very angry about the way you had been treated?

The Devil's Advocate

  • These questions are provocative. Often, they reflect the opposite view to the real view of the questioner and can lure out any hidden prejudices you may have.
"I think that the Government has made some really stupid decisions recently: don't you agree?"

  • If you have a difficult or complex question, introduce it first with "I know this will be tough to answer so please take your time". This is more likely to elicit a considered response and doesn't put the other person on the defensive. Ask your question and try to stay silent until you get an answer: the longer it takes to get answer, the more powerful the answer is likely to be.

    Jargon Oscars

    • The university of the present is hypermodernised and characterised as diversified, liquefied, globalised, edgeless, marketised and technologised. Source THES
    • A statistically risible exercise in neoliberal populism. (University of Brighton)
    • While I am open to the initial nature of an assignment, I am decidedly disposed that it be so oriented as to at least partially incorporate the experience enjoyed heretofore and that it be configured so as to ultimately lead to the application of more rarefied facets of financial management as the major sphere of responsibility.
  • See our page on interview skills for more examples of interview questions

Confirm and clarify

  • Ask yourself exactly what you want to gain from the conversation: a lack of clarity can lead to confusion and poor decisions.
  • Asking clarifying questions: "How?", "Why?", "When?", "Who?", "What?", "Where?", will help the other person crystallise their thoughts.
  • Summarise the main points in simple language.
  • Get the other person's agreement that your summary is accurate.
  • Define the problem and then move the focus to the solution: separate the points that relate to the problem and those that relate to the solution.
  • Agree on the action you will both take: even if this is that there will be no action. `

Jargon free language

  • Use simple words and clear unambiguous language.
  • Be succinct: take time and effort to distill ideas to an absolute minimum.
  • Make simple points that everyone agrees on.
    Jargon in job titles
    Partnership relationship manager
    Secretary
    Person-centred transition facilitator Social worker
    Ambient replenishment controller Shelf stacker
    Head of services, infrastructure & procurement Caretaker
    Multimedia storyteller & experience architect Journalist
    Talent, employment relations, outsourcing & change manager HR manager
    Transformation & re-enablement project manager Probation officer
    Revenue protection officer Ticket inspector
    Graduate transitions facilitator Careers adviser!
    For more like this try our job matching games
  • Use the active not passive voice. "I will send it to you" rather than "It will be sent to you".
  • Avoid Jargon!
    NOT: "We need to incentivize our best of breed to think outside the box in focusing our core competencies on mission critical key deliverables."
    BUT: "We should motivate our staff to use their skills on important tasks".
    For help with removing jargon see the Plain English Campaign

Giving feedback

  • Feedback has also been called constructive criticism.
  • Only give feedback if the gain will exceed the pain: only use it for important things.
    Praise more than you criticise! Identifying and developing strengths is more effective than focusing too much on negatives.
  • Constructive criticism which shows the person how they can improve. Not "Debbie was hopeless!", but "Debbie made some very useful contributions but her voice was a bit quiet. I couldn't hear her very well, so she needs to raise her voice a bit in future."
  • It's a good idea to ask permission: "Do you mind if I give you some feedback?". This gives the person time to prepare.
  • Try to give feedback immediately: on the spot if possible: it's most effective when fresh in the person's mind. The more quickly it is given the more relevance and power it will have.
  • Be direct and honest. Get quickly to the point, don't have long and embarrasing introductions, although starting with some genuine praise based on what the person has actually done will help (see the praise sandwich below).
  • Give feedback in private if at all possible, it's insensitive to do this in front of others.
  • Focus on the most concrete and recent example
  • Stick to a single clear issue, don't pack in too much criticism as this can be disheartening.
  • Don't repeat the same point over and over: this will just build up resentment.
  • Only criticise behaviours that can be changed: "You need to improve your computing skills" rather than "You're stupid"!
  • Give feedback on a person's behaviour not about the person themselves. Give accurate descriptions of behaviour not comments about the person's qualities and worth as an individual: "You have been late for work a lot in the last month"rather than :"You're lazy"!
  • Don't compare the person with other people, as this can build jealousy: "Jane is always punctual"communication-skills
  • Use "I" not "You" statements: "I feel upset" not "You made me feel upset".
  • Use specific examples. Don't say "You're hopeless at this", say "We need to give you training on how to do this"!
    • describe the behaviour
    • describe your reaction
    • explain why you feel this way
    • show you understand what's behind their behaviour
    • suggest a different way of behaving
  • Stick to facts: describe behaviour but also what happened as a result.
  • The best decisions are those people reach for themselves. Try not to tell the other person directly what they should and shouldn't do. Let them explore their behaviour and say themselves what needs to be done. This avoids the build up of resentment.
  • Allow the criticised person to express any concerns they may have.
  • Use tentative words such as "sometimes" and "perhaps" rather than "always" and "never": these allow the other person to avoid argument by saying that "always" is not strictly true.
  • Keep your emotions under control.
  • At the end, Check understanding: "Does what I've said make sense to you?" and summarise what you've agreed.
  • Talk openly about your own concerns if necessary.
  • Include positive comments. The praise sandwich can be an effective way to give criticism to someone without alienating them:
    1. First make a positive statement to the person: "I think you are really trying your best"
    2. Then the criticism "But you need to structure your essay more logically".
    3. Make another positive statement to finish "However it's a very good first attempt"

      Any fool can criticize, condemn, and complain - and most fools do.

      You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.

      Dale Carnegie

  • If you are recieving feedback youself, try to accept it in a positive and non-defensive manner.

Giving Praise

  • Tell people something they have done that you like or what you like about them.
  • Give them thanks if they have done something for you. Even a simple thank you can make a big difference.
  • Give encouragement. If someone is not sure that they are able to do something, give them encouragement if you think they can do it.
  • Describe positive behaviour and it's effect in concrete terms "I really appreciate how you took the time to ...."
  • Respond to praise by thanking the person.

Helpful feedback

Unhelpful feedback

Is concrete and specific. It says precisely what the other person is doing wrong e.g. "Your CV is 3 pages long, you need to reduce this to two pages." Is vague and abstract. It makes the person angry because the person is not told how they can change things.
It talks about actions and says what people are doing rather than what they are e.g. "You dance really artistically" not "You're fantastic." Labels people: "You're stupid"
Makes "I" statements instead of giving blame or praise: "I felt angry when you spilt the tea" not "You're a clumsy idiot!" Just blames or praises rather than being specific
Is given immediately: not hours or days later when neither of you can remember what happened. May be delayed: by the time it is given, the person may have forgotten what you are talking about.

Apologising.

Being able to say sorry if you have done something wrong, but in an assertive rather than a passive way.

Good conversations

Researchers at the University of Arizona & Washington University tracked conversations of 79 students. They assessed how many conversations were trivial and how many substantive, based on whether the information exchanged was banal: “Hot today isn't it?” or more serious: “I'm really worried about her relationship with him ...”.

The happiest subjects spent 70% longer talking than the unhappiest ones, which suggests that “the mere time a person spends in the presence of others is a good predictor of the person’s level of happiness”. The happiest participants also had twice as many substantive conversations and only a third as much small talk as those who were least content.

The authors suggest that adding five substantive conversations to your weekly social calendar could boost your spirits dramatically. “Just as self-disclosure can instill a sense of intimacy in a relationship, deep conversations may instill a sense of meaning in the interaction partners.”

  • Should be two way with both parties equally involved and interested. It is a shared experience. It is a partnership like a dance: you respond to each other's movements and are both winners.
  • Build them around respect: treat other people the way you want to be treated yourself. The atmosphere should feel comfortable: like plants, conversations need good ground to take root and flourish.
  • Talk about mainly positive things. People who talk about good news tend to cheer people up whereas people who always talk in negatives tend to depress the people they are talking to! Obviously there must be a balance, as sometimes we must talk about unhappy events, but make sure you don't do this too much. You wion't go far wrong if you use the old adage: "If you don't have anything nice to say, don't say anything at all!"
  • There should be a willingness to be open on both sides. Each person has the opportunity to express their point of view and feelings. Relationships develop through conversations where we open up and exchange details to create closeness.
  • Always address someone by their first name if you know this. It shows that you are treating them as an individual.
  • A good conversation makes a difference; something useful happens and it has a satisfying conclusion.
  • Nod your head from time to time to encourage the speaker.
  • Leave spaces: stay silent for a few seconds. Don't talk for too long: our attention only lasts a few minutes before we need a break. Cut your story into bite sized chunks to allow breathing space.
  • Make descriptions specific: don't generalise or use clichés. Be precise and concrete.
  • Ask the speaker to elaborate on major points.
  • Regularly summarising can improve the quality and accuracy of your conversations. Feed brief summaries back into the conversation.
  • When starting conversations show that you value the other person's attention: "I'd really like your opinion about ....."

Bad conversations

  • We make guesses and assumptions rather than listening properly. Assumption is the enemy of good communication; we assume that the other person is just like us. Avoid prejudice and presumption. Similarities between people make communication possible, but differences make it worthwhile.
  • We score points off each other and apply pressure.
  • Our opinions and feelings are denied: we feel under attack, ignored, patronised, put down and threatened.

Progression of conversations with people you don't know

The fundamentals of conversation haven't changed much in 200 years. Even then there was a progression from small talk to more serious topics:
"The hindrance thrown in the way of a very speedy intimacy .... prevented their doing more than going through the first rudiments of an acquaintance, by informing themselves how well the other liked Bath, how much she admired its buildings and surrounding country, whether she drew, or played, or sang, and whether she was fond of riding on horseback."
Northanger Abbey by Jane Austen

Begin with light topics such as the weather and later move onto more serious topics.
  1. Light conversation/small talk
  2. Humour
  3. Friendly gossip
  4. Affection
  5. Support
  6. Problem solving
  7. Discussing deep subjects

Managing turn-taking when talking to another person

  1. First the speaker makes eye contact
  2. The speaker then looks away whilst speaking but makes eye contact from time to time to see whether listener wants their turn to speak
  3. If the listener doesn't want to speak they will nod or break eye contact or say something like " uh huh" or "yes"
  4. If the listener wants to to take their turn to speak they will look the speaker in the eye or lean forward or perhaps raise their finger in the air

    Research found that what you say about others reveals as much about about you as the person you are describing. A person's tendency to describe other people in positive terms is an important indicator of the positivity of the person's own personality.

    Students who rate their peers positively were found to be trustworthy, nice, enthusiastic, happy, kind-hearted, courteous, capable and emotionally stable. They reported greater life satisfaction, less depression, better grades and were more liked by others. They were seen as being agreeable and conscientious. Women tended to rate others more positively than men.

    Those with negative opinions of others were more apt to be disagreeable, antisocial and narcissistic and were more likely to be depressed and to have personality disorders.

    “You stand to learn a number of things about a person from just observing whether the person describes others positively or not. Your words could reveal a lot about your own personality traits.” said Dustin Wood, assistant psychology professor.

    Dustin Wood, Journal of Personality and Social Psychology, 2010; vol 99: pp 174-190.

Here are answers to the sort of question you might get on application forms or at interview to test your communication skills.

EVIDENCE FOR SPEAKING SKILLS


Joining a campus drama group.
Getting involved in a debating society.
Seminars
Working as a receptionist in a vacation job

Can you give me an example of a time when you have had to argue your case and convince another person of its merits?

CONTEXT
I had a lot of trouble managing my finances during my first year at University. I ignored the first couple of letters from the bank manager but eventually I had to meet her to explain the situation and persuade her to let me run quite a large overdraft until the end of the academic year.
ACTION:
Before I went to see the bank manager, I drew up a cash flow forecast to show how I would economise through the rest of the year & how much I would still need to spend on essentials. I also found a job in a pub for two evenings a week.
RESULT:
The bank manager was very impressed with my figures and let me have a larger overdraft than I'd expected! With my part-time job and another job in the summer vacation I managed to pay off the overdraft by the start of my second year. I won't say that I've never been in debt since because its quite hard to manage as a student, but I've never let my finances get out of control again.

How have you used your communication skills to persuade others to follow your lead?

CONTEXT
I have been involved with the Parent-Teacher Association at the local primary school since my elder son first started there. The PTA organises a number of fund-raising events which have involved me in persuading people to buy raffle tickets, display posters in shop windows, donate prizes, etc. Three years ago, the PTA produced a book to mark the school's 25th anniversary and, as a member of the editorial committee, I helped to decide on the content and format of this book.
ACTION
The school governors wanted an "official" history, but I represented the PTA in arguing that a collection of reminiscences of past pupils would be more readable and saleable. This was agreed and we then contacted ex-pupils through mailshots based on old school registers and features in the local newspaper and on local radio. The response was excellent and the only problem was in sifting and editing the letters we were sent.
I then negotiated with local printers to find the best quote and
RESULT
persuaded local shops of all kinds (not just booksellers) to sell the publication.

See our competencies page for more about how to answer these types of question.

Also see:



"7 Keys to Listening That Will Win You Friends, Improve Your Marriage, Boost Your Profits, And Make People Want To Follow You Anywhere!"

vine graphic

Dear Friend:

In this Special Report, I've chosen the topic of "listening" to explore with you.

I know you may have heard a great deal about listening already. Psychologists, therapists, and other communication experts constantly talk about the positive benefits of being a good listener. And you know what...

They're all right!

Being a great listener can win you friends, improve your marriage, boost your business profits or advance your career. It can make people feel so good about being with you that they'll literally follow you anywhere.

As a physician and stress counsellor, I've got to listen to people every day. If I don't this well, I might make a wrong diagnosis, miss some important fact, or make people feel that I'm not really interested in their welfare.

And when I get home, I've got to listen even more. I've got to listen to my wife, which I must admit I don't always do expertly. I've got to listen to my daughter and to anyone else who might call or drop by.

Whew! That's a lot of listening. You'd think that with all the practice we get, and with all the attention this skill has received, we'd all be pretty good at it. But you know what? Most of us aren't. We're not very good listeners much of the time. It's not because we're lazy, or stupid, or uncommitted, or anything like that. It's just that we all have trouble with listening because.....

Listening...is not a simple skill!

Contrary to what you may have been lead to believe, listening is an incredibly complex skill to master. There's so much going on that doesn't meet the eye, that it's silly to even try to cover the subject in just a few short pages.

So, even though our marriages and friendships depend very heavily upon good listening skills, and even though our customers, clients, and co-workers demand this from us constantly, most advice we receive about improving our listening isn't all that helpful. That's because most advice focuses on technical aspects of listening, such as giving feedback, making eye contact, asking open-ended questions, and not interrupting others while others are speaking.

These techniques are all fine and good....but they don't really get to the heart and soul of listening. And they don't usually empower us to become better listeners.

7 Keys To Better Listening

The purpose of this report is to focus on 7 key aspects of listening that deserve closer attention. While I can't promise that understanding these keys will always make you successful, I can tell you that ignoring them or not paying attention to them will definitely lead to trouble.

So here we go...

KEY #1 Listening is not a passive activity!

Listening is anything but a passive, neutral activity. While it may appear that this is all that's going on, many active processes are taking place within the listener--if they're listening well, that is.

You see, listening is not just hearing the words people utter. If that's all there was to it, we could train computers to do the job.

But listening to human beings involves much, much more (which computers will never do). It involves not just accurately hearing what people say, but getting a sense of who they are, how they view life, what they want to accomplish, what concerns they have, what they're afraid of, how they're feeling, what they want from you, and more. It even involves "listening" to what people aren't directly saying, or what they might be too reluctant to say, or what they definitely don't want you to do in response to their communications. Show me a computer that can do all that!

Thus, in order to become a very good listener, we can't just stop with hearing the words people say. We've got to attend to many other details and many other dimensions that don't meet the eye, but that are crucial nonetheless. (This is why it's so difficult to recognize what good listeners do that makes them successful--it's all going on invisibly inside their heads and the rest of their body.)

KEY #2 Listen for unspoken fears/concerns/moods/aspirations

When people speak, they always reveal their deepest thoughts, ambitions, and concerns. Most of the time, neither the speaker, nor the listener, pick up on these subtle, underlying issues...but they are always there.

Good listeners, on the other hand, frequently attend to these background, unspoken emotions and concerns. And when they "hear" them and empathize with them (either verbally or nonverbally) the speaker often remarks "Boy, you really know how I feel" or "Gee, you really understand exactly what's going on with me."

Here are a few examples to illustrate this important point:

EXAMPLE #1: A young father with a new son makes an appointment to see me (as a doctor) and asks me to refer him to a support group. He wants to resolve some lingering personal issues relating to abuse that he experienced through much of his childhood.

As I listen to his request, which on the surface seems straight forward, I also "hear" other things in the background. In addition to his words, I "hear" unspoken concerns..."Am I going to do the same to my child?"..."What can I do to keep from damaging him?"

Did I listen correctly? In this case I did. Once I gently put words to his deepest fears and concerns, his body relaxed and he acknowledged that he was secretly harboring these thoughts. EXAMPLE #2: Another person comes in to see me (as a stress counsellor) because she's feeling increasingly tense, irritable, and anxious on her job. She clearly relates to me numerous problems with her job. But as I listen to her carefully, I also "hear" the following unspoken concerns..."Am I going to lose control and embarrass myself in front of my co-workers?"..."Am I going to look incompetent or not as strong as my male counterparts?"... "Am I going to go home and start taking out my frustrations on my kids and my husband?"

And the amazing thing about human communication is that she never said any of these things! But a good listener can pick up on them, and most of the time they'll be interpreted correctly.

How do you know when you're right about such hunches? Sometimes you just know intuitively. Sometimes, you can tactfully check out your assumptions by probing with a compassionate question or two, or by restating your hunch for the speaker to confirm. Most of the time, however, your intuition will be right on. Which brings me to the next important key to good listening....

KEY #3 Good listening requires great wisdom

You can't be a good listener if you don't understand human beings. And I mean really understand human beings. How do you obtain this wisdom? I really don't know (it's probably part luck, part hard work and dedication, and part finding the right teachers or mentors). But you know what? When somebody's got it, you can tell in an instant.

Many psychiatrists, psychologists, and other mental health professionals gain this type of wisdom with many years of experience (although you'd be amazed how many never do). I've also found that radio talk show hosts and television interviewers often have an abundance of such wisdom, as do most successful novelists, playwrights, and other creative writers.

Thus, the wiser you become about life in general, the better a listener you invariably will be. No matter how many technical communication skills you master, if you don't have extensive wisdom about people, you won't come across as truly understanding them.

Speaking for myself (as if someone else could be speaking as I write this), I know that the more I've learned about human emotions, for example, the better I listen to and understand people when they're emotionally upset.

By the same token, the more I learn about my own self-worth and inner strengths, the more I can "see" and "hear" these same qualities in others.

That's why if you want to become a good listener, it's absolutely essential that you commit yourself to becoming a life-long student of human beings and human nature. Keep on learning and expanding your horizons. Read lots of books, both fiction and non-fiction. Listen to tapes. Attend various lectures, seminars, and workshops. No matter how much you know, or how smart you are, keep pushing yourself to learn even more. Because the more you know about life in general, the better a listener you will automatically become.

KEY #4 Listen to others with respect and validation

One of the biggest secrets to becoming an excellent listener is to take on the job of always finding something to respect and validate about what others are saying. This is a challenging purpose you can take on. But only 1 out of 100 realizes its importance and makes this a top priority.

Most of the time when we're listening to others, we look for faults or weaknesses in what the other person says. We often end up disagreeing (either vocally or silently) with the other person's opinions, feelings, attitudes, or points of views. But nobody likes to have others disagree with them. We all want people to agree with our points of view, or at least we want our thoughts and feelings to be respected and considered equally valid as anyone else's. Even if our opinions or attitudes are based on erroneous reasoning, we still want people to appreciate that our ideas and feelings have great personal meaning for us.

If you don't make people feel that you respect their points of view, they won't feel "understood" and will consider you a bad listener.

How do you develop this ability to listen with respect? Well, first you've got to realize that most people aren't going to think, feel, and reason just like we do. They're going to do things their own way, and they don't really care about what we think is right.

When I listen to others, I frequently have to force myself to remember this basic truth about life. I have to consciously choose to look for something meaningful and worthwhile in whatever someone is saying, no matter how blatantly wrong or insipid it may initially appear to me. And you know what? If you look hard enough for these hidden kernels of merit or validity in what others are saying, you will almost always find them lurking there somewhere.

It also helps to realize when you own style of thinking and reasoning is fundamentally different from the people you are interacting with. For example, parents often make the mistake of listening and communicating with their kids as if they were "little adults." But kids don't think, feel and reason like adults. Their thought processes and reasoning processes are very, very different. Kid's don't respond to the same types of motivators we do. They don't relate to future goals and payoffs as we do. And they don't always want to be educated or enlightened as we might value these opportunities. If you don't remind yourself of these essential differences-- which are very, very easy to forget--you won't be able to communicate with children successfully. (Next time you meet a first or second grade teacher at a party, take a few moments to talk with them about this subject--they live this stuff everyday!)

Another good example of this point is the frequent problems that arise when men and women communicate with each other as if both are (or should be) exactly the same. The truth about men and women, however, is that when it comes to communication styles and needs--they are very, very different. For example, men are brought up in our culture to listen in certain habitual ways. They listen to problems from the standpoint of identifying a verbalizing effective solutions. Women, on the other hand, also are interested in solutions, but they are much more prone to empathize with the speaker's internal feelings and to spend much more time "talking about" the problem before diving into solutions. This applies to sexual foreplay as well! (Remember, I warned you this newsletter was about getting people to follow you anywhere.)

This crucial difference between the speaking and listening styles of men and women has been the subject of several popular best selling books. The two best I've seen are "You Just Don't Understand" by Deborah Tannen (William Morrow, 1990) and "Men Are From Mars...Women Are From Venus" by John Gray (Harper Collins, 1992). Both books say exactly the same things, but John Gray's book does it a little better and in a much more entertaining fashion.

If you haven't read "Men Are From Mars...Women Are From Venus" yet make sure you do. Believe me, you'll thank me many times over.

KEY #5 Listen without thinking about how you're going to respond

It's very hard to be a good listener--at any level--if you're not fully attending to what others are saying and feeling. Much of the time when people are speaking to us, our heads become filled with our own personal thoughts and agendas...thinking how we're going to respond...thinking negative thoughts about the other person...thinking how we would think or feel in a similar situation.

But to listen well, you must put these thoughts aside and "be with" the other person. You've got to fully attend to their words and inner emotions. You've got to actively work to "put yourself in their shoes" and you listen to them speak. And you've got to keep your mind open to discover the value or merit in whatever the other person says.

None of these things can be easily accomplished when you're listening to your own inner thoughts instead of focusing on the other person. You may not always be able to stop such thoughts from occurring, but you can learn to put them aside for the moment, and focus your attention elsewhere.

Here's an example of how powerful a principle this is. Several years ago, I helped lead a weekend communication seminar for a group of experienced physicians on staff at a well-known midwest hospital. One exercise we designed involved pairing up with a partner, where one person played the role of a patient with a problem, and the other person played the role of a physician/helper. The only catch was the helper wasn't allowed to say or do anything! Their job was to just sit there and listen, while the "patient" first described his/her complaints and then continued to talk as they attempted to work out a solution on their own. Now if you know anything about doctors, you know that just sitting there and listening--without thinking of what we need to do-- is very, very unusual for us.

Well, there was one physician in the audience who wasn't too happy about being in the seminar. His hospital department head was promoting attendance very aggressively, and he only showed up because he felt pressured to do so. During this one simple exercise, however, he experienced a major, major breakthrough. At the end of the exercise, when everyone was sharing their insights and experiences, he raised his hand and announced to the group "What I learned from this exercise was that I ALMOST NEVER LISTEN TO MY PATIENTS! I'm mostly paying attention to the thoughts in my own head, and I never fully appreciated this until today!"

Let me tell you, this guy was so enthused and excited that every time we had a 15-20 minute break in the seminar, he would rush upstairs (the course was held at the hospital) to practice listening to his patients. He would sit on their bed and ask a few questions and then listen intently to whatever they had to say. He was so "juiced" by this new found power, which he possessed all along, that he was consistently 10-15 minutes late for the start of the next session.

Listening without thinking is also a requirement for listening to people respectfully and keeping an open mind to the merit or value they bring to the interaction. You can't really listen to others respectfully when you attention is mostly on yourself.

This also includes not prejudging or pre-evaluating the value of what others are going to say. Many times, due to previous experiences, we begin listening to someone with the preconceived notion that we're not going to hear anything valuable or worthwhile. We close down our listening and merely pretend to be paying respectful attention.

For example, my daughter Tracie often senses when I'm about to launch into one of my fatherly detailed explanations of some particular life event. When she senses I'm going to do this, she immediately shuts off her listening. She has prejudged what's coming and has decided to view it negatively (unlike adults, children let you know when they aren't interested--they haven't yet mastered the social skill of feigning pretenses).

The point here is that we all lose contact and intimacy when we close our listening down. Whether it's because we're focused on our own thoughts and agendas, or whether we prejudged the value of the interaction, or what have you....in order to be a good listener, you must learn to put these common tendencies aside and focus your awareness on the potential value of what others have to say.

KEY #6 Listening for tell-tale signs of impending trouble

Another important secret to good listening is to train yourself to "listen" for clues of impending trouble or disaster. Unfortunately, most people won't come out and directly tell you if they are upset with you or if they have little or no intention to fulfill your expectations. They often are too embarrassed to tell you or they might want to avoid a direct confrontation. But they often will give you little tell-tale clues of their displeasure. Some will even believe that they are communicating with you directly, so when you fail to pick up on these clues, they will use this as further proof that you aren't really interested or that you don't really care.

This principle often comes up in our business and personal relationships. In business, we are always communicating with people who make us various promises. A salesperson highlights certain features of a product. A contractor promises to build something in a specified period of time. A co-worker is assigned a task and acts as if they've truly taken it on.

In personal relationships, our partners may drop subtle hints that we've done something wrong or that they are growing displeased with some aspects of the relationship. They might not come out and say this directly, but they will expect you to interpret their clues and take remedial action.

The more you train yourself to "listen" for these subtle signs of trouble, the better you will appreciate what's going on for other people. Listening for people's level of commitment, integrity, and character is a very useful skill. Listening for sincerity is also frequently handy.

These skills are not difficult to develop. But they do take practice and a considerable degree of effort to master. Sometimes it's simply a matter of not passing over obvious clues or inconsistencies because you don't want to hear them or because you'd prefer them not to be there.

KEY #7 Listen with optimism and positive human regard

Many people fall prey to negative thinking and feelings. When they communicate with others, these negative states come through, and they may even want others to sympathize with them and agree with their negative points of view.

Good listeners, however, often have the ability to listen to people "positively," despite their immediate negative state. "Oh, a tornado hit and destroyed your home and all your possessions-- what a tragedy--but at least you're still alive!" Or "Gee, that's awful, but don't worry--six months from now you won't even remember it happened."

You can listen to people communicate about a tragedy with a great deal of compassion. But you also can listen optimistically and with positive human regard for their inner strengths and human capabilities. Sometimes people are so entrenched in their negativism of the moment that they fail to focus on their positive human traits. As a listener, however, you can remind them of this positivity, provided you do it with tact, timing and sensitivity.

Reaching through all the dominant negativity to acknowledge people's positive core will often make them appreciate your support. Letting people know you know how courageous and capable they are, even in the face of extreme emergencies, is another way in which listening can be viewed as an active, purposeful process. Sometimes people will not be totally happy when you point to their positive potential. But many will appreciate the gesture of love and support and will be glad to have people like you in their lives. They will feel you connect with something deep within them, and they will value you for standing up for them, whether they consciously thank you or not.

Besides, when you make it a habit to stand up for people's positive potentials and qualities, you reinforce your own human capabilities. So the next time you fall prey to overwhelming negatively, you'll be able to listen to yourself with much more optimism and positive human regard.

Summary

Well, there you have them---seven keys to better listening that will win you friends, improve your marriage, boost your profits, and make people want to follow you anywhere!

7 Keys to Better Listening

  1. Listening is NOT a passive activity!
  2. Listen for unspoken fears, concerns, moods, and aspirations.
  3. Good listening requires great wisdom.
  4. Listen to others with respect and validation.
  5. Listen without thinking about how you're going to respond.
  6. Listen for tell-tale signs of impending trouble.
  7. Listen with positive regard for people's strengths & abilities.

Now, just because you know these seven keys doesn't mean you're always going to remember to use them. Lord knows, I forget them all repeatedly (so you don't have to call me to point this out).

But the more I reflect upon these 7 keys, and the more I try to use them on a day-to-day basis, the better a listener I think I become.

Keep them in mind and your own listening and relationship skills will improve over time.

Wishing you good health, happiness, and much success,

Practical Methods of Evangelism and Catholic Information

thegoodshepherdAs more and more people hear the Gospel of our Lord Jesus Christ, the numbers of the faithful will begin to rise and an increase in the number of vocations to the Priesthood and consecrated life will follow.

We are under the opinion that an increase in parishioners and a deepening of the faith could be a simultaneous process.

You have the choice between closing churches and dwindling resources or evangelism and increased stewardship.

Let's fill churches, then build some more!

Here are some practical approaches to Evangelizing and building up the Body of Christ:

(Be open to the Holy Spirit. Proclaim the truth with love.)

  • Pray. Unceasingly, pray for the conversion of others. Jesus to Sr. Faustina: “When you say this prayer, with a contrite heart and with faith on behalf of some sinner, I will give him the grace of conversion. This is the prayer: O Blood and Water, which gushed forth from the Heart of Jesus as a fount of Mercy for us, I trust in You.” (Diary, 186-187); Jesus to Sr. Faustina: “The prayer most pleasing to Me is prayer for the conversion of sinners. Know, my daughter, that this prayer is always heard and answered.” (#1397); ...pray for one another, that you may be saved.James 5:16

  • Pray for the Church.

  • Proclaim the good news to family members, friends, co-workers, and invite them to your church.

  • Set up a welcoming committee in your church to welcome, register and orientate new and potential parishioners (including non-Catholics).pray the rosary

  • Start an evangelization committee.

  • Start an evangelization fund.

  • Each Parishioner, in their own community, proclaims the good news to another individual and invites them to their church.

  • Send out invitations signed by the Parish Priest with a gospel message attached.

  • Go door to door spreading the Gospel and handing out brochures with your churches information. You may also use our "Come and See" evangelization letter. Try to reach every soul in the Parish community.

  • Purchase a church sign for the front of your Parish. Use it to invite Catholics new to the area and inviting back Parishioners who have left and all other members of the community. This sign could also be used for future announcements etc. This is a very effective way to evangelize especially if your church is on a busy street as it is always working for you!

  • Ask your Parish Priest to have regular public information sessions to address concerns why individuals do not go to church or why they have stopped going.

  • Have a contest to see which Parishioner can proclaim the gospel to as many people as they can.

  • Purchase bibles and hand them out in your community.

  • Have regular "meet and greet" with the Parish Priest.

  • Send out flyers into the community promoting the faith with details about the R.C.I.A. program. Also include the benefits and advantages of following the faith - what's in it for them! Have good arguments why they should go to church every weekend instead of going to play hockey or golf or sleeping in every Sunday morning.

  • Advertise at the local rink or sports arena. That's where you'll find many families on a Sunday morning.

  • Start an email mailing list that allows individuals to sign up or subscribe. Give the option to opt out and unsubscribe as well. It can be information and/or discussion type lists. Collect as many email addresses as you can. You can even purchase email mailing lists.

  • Have neighbourhood evangelization gatherings in the church parking lot i.e. picnic, cook out etc. This way people driving by will see them. Each Parishioner could invite someone to the gathering.

  • Parishioners can walk up and down the sidewalk in front of the church with welcoming signs and/or costumes of their favourite Saint proclaiming the good news.

  • Hand out business cards with your churches information (location, phone numbers and mass times) and an evangelistic message on it.saulsconversion

  • Ask the "welcome wagon" who the new residents are and then have members of the church go out and introduce themselves and preach the gospel to them.

  • In the churches envelopes database, find out what Parishioners have stopped going.

  • Organize church sporting events like a baseball game or lawn bowling and make it open to everyone.

  • Offer a car service for those who need transportation getting to and from church. This parish car could have a gospel quote on it and your churches' information.

  • Advertise on the church sign that your church will have talks on basic religious concepts.

  • Set up the Alpha course at your parish.

  • Advertise on TV. You could also find free ad space on TV such as community listings or Christian networks to advertise your churches welcoming messages, gospel messages, events and programs.

  • Purchase air time on Radio. You could also find free air space on the radio to promote upcoming events at your church.

  • Have free concerts in the church hall with inspirational gospel music.

  • Evangelize by way of flyers, word of mouth, internet, newspapers.

  • Put your churches message on signs, labels, merchandise, bumper stickers, stationary, calendars and so on.

  • Develop an evangelistic slogan for your church and put it on buttons, pins and t-shirts for all Parishioners to wear.

  • Build a website for your church.

  • Allow for online registration to receive parish information and on how to become a parishioner.

  • Plan a walk-about after mass - Parishioners walking through the neighbourhood singing hymns, proclaiming the gospel and inviting all to church.

  • Have your church designate someone in the Parish to evangelize full time. This person would give talks at schools, jails, work places, social events etc. and would receive a modest stipend.

  • Write an evangelistic jingle for your church. Have someone design an evangelistic logo for your church.

  • The range of talent and experience is broad in the church, so many of the aforementioned ideas could be done in-house.

  • Once a year, honour new parishioners with a special gathering - a way of telling them how much they are appreciated and how they could help others in their community by proclaiming the gospel and inviting them to church as well.

  • Set up a kiosk in a shopping mall and hand out information packages or leaflets with gospel and welcoming messages on them.

  • K.I.S. (Keep It Simple) Remember, we need to keep the message simple; with all the information out their, it could easily be overwhelming for someone new to the church. John 3:16 is a perfect starting point.

  • If your church is having a hard time starting an evangelization committee or it is stalled for one reason or another, here's another method: Have an evangelization "suggestion box" in the church. The Parish Priest takes the best suggestions and once a week at Sunday Mass, asks Parishioners to follow through on at least one suggestion before the following Saturday.

  • The Priest could also assign evangelization tasks to individuals that have to be completed within the week.

  • When someone asks, “Why Christianity? Why not one of the other two monotheistic religions or even Buddhism?” Tell them: Jesus is the perfect fulfillment of the Old Testament's Jewish law and prophecy. Jesus is the direct descendant of Abraham's Isaac and not Ishmael (progenitor of the muslims). Buddha died still searching for the truth. Jesus is the way and the truth and the life.

  • Buy back churches that have been sold, and hold them in trust.

  • Our Lady of Guadalupe, La Salette, Lourdes, Fatima and many other church approved miracles and apparitions were revealed to us to increase our faith. We should include them in our conversion conversations. These miracles were given to us for a reason; it's tragic to keep them to ourselves! But you don't have to go traipsing off to distant lands to see or learn about miracles; the Sacrament of Holy Eucharist is the true body, blood, soul and divinity of Jesus Christ, who is really and substantially and sacramentally present under the appearances of bread and wine in every Catholic church in the world. Believe me that I am in the Father and the Father is in me. If not, believe because of the things I do. John 14:11

  • The lives of Saints are inspiring and worthy of mentioning in our evangelistic messages and conversations.

Christ is risen! This is the cry that echoes throughout all the churches of East and West on this glorious day. It is the reason that Christianity exists in this world, for as St Paul says, if Christ is not risen then our preaching is in vain and your faith is useless and you are still in your sins. But the unchanging testimony of the Church—which goes right back to that first Easter Sunday and the discovery of the empty tomb, to the appearances of the Lord of Glory to his disciples—is that Jesus is indeed risen! Therefore death is conquered and forgiveness of sin is offered to us, for Christ has opened the way for us to enter the Kingdom of Heaven forever.

Easter is considered the greatest of all feast days, not only because rising from the dead is the greatest of divine wonders, but because this mystery expresses the fullness of God’s revelation of Christ in our redemption unto eternal life. That is perhaps why on this feast we don’t simply read one of the accounts of the Resurrection. We read the profound Prologue of the Gospel of St John, because it gives us a panoramic view of the whole of the mystery of God, from the eternal generation of the Son within the Holy Trinity, to his incarnation in the flesh, to the fullness of eternal life in his grace and truth and glory. It is as if to say that the Resurrection of Christ is at the very heart of all that God wanted to say to us and to do for us, all that He wants us to participate in for our eternal happiness and perfect fulfillment.

As soon as St John tells us who the Word of God is, he says, “in him was life.” Jesus Himself made this even more explicit when He was talking to Martha before raising Lazarus from the dead. She thought He was talking more or less abstractly about the general resurrection in some distant future. But Jesus had to correct her by saying: “I am the Resurrection and the Life.” This means much more than saying He has the power to raise the dead. That power was something He even gave to his disciples during his earthly ministry. But to say that He is the Resurrection and the Life tells us that this belongs to his very being and identity. It is more even than the assertion that He has been raised from the dead into glory. The very power and meaning of Resurrection is part of his inner constitution; because of it He could give the Holy Spirit to his disciples by merely breathing on them after He returned from the grave. He isn’t the Resurrection because He rose from the dead; He rose from the dead because He is the Resurrection!

In an analogous way, when Our Lady identified herself to St Bernadette at Lourdes, she did not say, “I was immaculately conceived,” but rather, “I am the Immaculate Conception.” This inscrutable mystery was not simply something that happened to her; it is something that constitutes her very being and identity. If Mary were not the Immaculate Conception, she would not be at all, for this what God willed for her and how He created her. This was her identity, and it was essential for her mission. Mary had to be utterly immaculate in order to bring God into the world as man. She was thus bonded to the All-holy Trinity in a way no other human being could ever be, because she was chosen from all eternity to give manhood to God, to be the personal instrument of the divine Incarnation, which made possible our salvation.

So when we deal with God, we deal with profound and eternal mysteries, not merely significant historical events. Jesus didn’t simply die and come back to life as one of countless events in human history. Jesus Christ, the eternal Son of God made man, who is Resurrection and Life, communicated to our fallen nature—through his incarnation, death, and resurrection—the very possibility of living forever and sharing in the life of God. It is only because He is Resurrection and Life that He can give this grace and glory to us. The sheer fact of our existence as human beings does not entitle us to eternal life. The Gospel says that to those who believe in Jesus is given the power to become children of God. Our mortal and contingent nature has to be infused with divine life and the power of resurrection if we are to live forever. This is precisely what Jesus did for us, and we receive it through baptism and faith and the whole sacramental and spiritual life of his Church. So this is what we, members of the Church and therefore children of God, joyfully celebrate today.

When St John says that in Him was life, he goes on to say that the life was the light of mankind. So Christ is not only that mysterious, hidden power of resurrection that abides in the depths of our souls, He is also the Light of grace and truth that guides along the path to salvation and eternal life. St John emphasizes the fact that Jesus is the true light that enlightens us. He had to say that because there are false lights in this world, and, as St Paul says, even the devil can disguise himself as an angel of light.

There’s a lot of talk in new-age circles about the “light,” but that is a false light, one that is used by evil spirits to deceive gullible and undiscerning souls. So let’s be clear about this: Jesus Christ is the only True Light there is in this world. He alone is the Resurrection, as well as the Way, the Truth, and the Life. St John makes it clear in the Gospel when he distinguishes between those who knew Him not and received Him not, and those who did receive Him and believe in Him. Only the latter were granted the grace to become children of God and thus to enter the mystery of resurrection and eternal life. This is also why the Church takes such great care to declare what is true and what is false, what is of God and what is not, what is genuine life in Jesus Christ and what is not. When we live in the Church and according to her teachings, we know we have the Life that is the True Light which enlightens all. The only other alternative is to embrace the darkness, which so many unfortunately do, although often unwittingly.

As for us, we have much cause for rejoicing, not only because we have the true light, but because the grace and inner dynamism of resurrection, which is of the very nature and person of Christ, is communicated to us anew today as we celebrate the manifestation of his glorious life in our midst today.

The Gospel says that we have beheld his glory. Certainly the author of the Gospel did so with his own eyes, but we do so with the eyes of faith and love. Even if we don’t see his glory, we can still perceive it, through the proclamation of the Gospel and our meditation upon it, through our contemplative prayer and through communion in the precious Body and Blood of our risen Lord Jesus. St John invites us in his Gospel to perceive the glory of the Lord even in the depths of his agony on the Cross, for in his theological vision this constitutes the beginning of Jesus’ glorification.

Yet the emphasis today is on that dynamic power of resurrection and eternal life. Even though the Byzantine Liturgy celebrates deeply and extensively the mystery of Jesus’ passion and death, it doesn’t invite us to dwell very long on Jesus as being dead. Once He dies, and we lament for a while with his sorrowful Mother, our attention is immediately directed to the soul of Christ descending to Hades to proclaim his victory over death and to release all the just from all ages who were waiting for their divine Liberator and Redeemer. That is because we know Jesus to be the Resurrection and the Life, and it is his divine, eternal, irrepressible, super-abundant, unconquerable life that we celebrate today, and we rejoice exceedingly because Jesus gives this same life to us! “Because I live,” He declared to his apostles, “you will live also”(Jn. 14:19). Because Jesus lives, because He has risen from the dead, manifesting Himself as the Resurrection and the Life, we will live also, and we will live forever.

So we celebrate the Resurrection, not as one mystery among the many great mysteries of the life of Christ, but in a sense as the sum of them all, as their crowning and their goal, as that which gives meaning and direction to everything that the Lord has ever said or done. The grace of this feast not only enables us to stand in awe and wonder at the power and love and goodness of the Lord, but it seizes us—if we allow it—and situates us in the Heart of God, lifting the veil on the meaning of our life and destiny. Through our worthy celebration of this feast, the Lord communicates to us not only the power to live as children of God, but also, as St Paul so eloquently said: “…the spirit of wisdom and of revelation in the knowledge of Him, having the eyes of your hearts enlightened, that you may know what is the hope to which He has called you, what are the riches of the glorious inheritance of the saints, and what is the immeasurable greatness of his power in us who believe, according to the working of his great might which He accomplished in Christ when He raised Him from the dead and made Him sit at his right hand in the heavenly places…” (Eph. 1:17-20).

We heard in the reading from the Acts of the Apostles (1:1-9), that Jesus appeared to the disciples after his resurrection over the course of 40 days, speaking to them of the Kingdom of God. Today is the beginning of that special 40-day period of the extraordinary presence of Christ in our midst, who desires that we perceive his glory as He manifests it to each of us uniquely. Let us open our hearts to hear Him speaking of the Kingdom of God and inviting us to a deeper share in his divine life, which overflows in grace and truth, in mercy and everlasting love. And, like the radiant, joyful angels at the empty tomb, let us always have these words in our hearts and on our lips: Christ is risen!

Thursday, December 15, 2011




PAGSAULOG SA PAGLINIS SA PANUMDOMAN UG PAGTUGYAN SA SIMBAHAN SA IKATULO NGA MILENYO NGADTO KANG MARIA
Elements of the celebration
1. The presence of the Crucifix
The presence of the Crucifix near the Sanctuary (the Processional Cross with Corpus will do) is meant to emphasize that the confession of sins and the begging of pardon are addressed to God, who alone can forgive sins.
2. The initial "statio"
At the beginning of the celebration there is a "statio" before the statue of the Pietà at Pilgrimage Site (in the Cathedral): the Church, like Mary, wishes to embrace the crucified Savior, to take responsibility for the past of her children and to implore the Father's forgiveness
At the same time the Church entrusts to Mary's protection her continuing journey in the New Millennium.
In other Churches the initial "statio" may be made at any statue of the Virgin near the entrance of the Church.
3. The Litany of the Saints
The "statio" is followed by a penitential procession towards the altar, The Jubilee Cross is accompanied by seven candles or lamps (unlit) and the Gospel Book, and the litany is sung.  The image of the Birhen sa Cotta is carried by some ministers.
The Saints of the Communio Sanctorum intercede for their sinful brothers and sisters still on their pilgrim way towards the heavenly Jerusalem.
4. The confession of sins and the request for pardon
Following the homily and before the profession of faith comes the Prayer of the Faithful, in which the Celebrant makes the act of confession of sins and the request for pardon.
The prayer opens with an introduction followed by an invitatory and a prayer preceded by a brief moment of silence and the chanting of a triple, if possible, "Ginuo Kaloy-i Kami".
The invitatory is recited by representatives of the people, while the Celebrant recites the prayer.
During the chanting of the "Ginuo Kaloy-i Kami" the candles or lamps in front of the Crucifix are lit.
After the concluding prayer the Celebrant embraces and kisses the Crucifix as a sign of veneration and the imploring of pardon.
5. Commitment for a conversion of life and Entrustment of the Millennium to Mary's Protection.
At the end of the celebration, following the solemn blessing, the Celebrant asks that the purification of memory and the request for forgiveness be translated into a commitment of renewed fidelity to the Gospel on the part of the Local Church and of each of her members.
The Act of Entrustment is then recited by all.
The Celebration ends with the mass singing of the Jubilee Hymn.


HAN-AY SA PAGSAULOG SA PAGLINIS SA PANUMDOMAN UG PAGTUGYAN SA SIMBAHAN SA IKATULO NGA MILENYO NGADTO KANG MARIA
Sa may pultahan andamon ang Krus sa Jubileo nga yayongan og mga tawo, pito ka mga kandela nga bibtibiton og mga tawo, ang Basahon sa Ebanghelyo nga dad-on sa usa ka ministro, ug ang Andas sa Mahal nga Birhen nga yayongan usab og mga tawo.
Magtigom ang mga ministro alirong sa usa ka estatua sa Mahal nga Birhen diin himuon sa Nag-unang Alagad (Pari o Obispo) ang rituwal nga pagsugod ug paghimamat.
Human niini mupadayon pagsulti ang selebrante:
Mga igsuon, ang Simbahan dili makalabang sa tikanganan sa bag-ong milenyo sa walay pagdasig sa iyang mga anak paglinis sa ilang kaugalingon pinaagi sa pagbasol sa nangaging kasaypanan ug kahigayonan sa pagkadilimasinundanon, sa dili pagkamatinud-anon ug sa pagkahinay mulihok (TMA, 33).
Ug mao nga sa atong kasaulogan karon mangayo kita og pasaylo gkan sa Dios sa mga sala nga nahimo sa mga kristiyanos sa pagpanglabaysa mga gatosan nga katuigan.
Kini nagbukas usab alang kanato og bag-ong pagtahan atubangan sa Dios ug atubangan sa katawhan sa atong pagpadayon sa atong pagpanaw sa pag-usab sa atong mga binuhatan ug sa atong mga panglantaw.
Niining unang tuig sa bag-o nga milenyo, sa tibuok natong kusog, galamhan, kasingkasing ug kabubut-on, uban sa panalangin sa Dios ug sa pangaliyupo sa atong Inahan, ang Birhen Maria, mutahan kita pag-usab pagpuyo ug pagkinabuhi sa atong pagtuo.
Kining pagtahan atong itugyan ngadto sa Putli nga Kasingkasing ni Maria
Ug busa magsugod na usab kita pag-usab sa atong panaw sa ngalan sa Ginuo. Amen.
Dinhi awiton ang Litaniya sa mga Santos ug mupaingon sa Santuaryo ang tanan.  Mag-una ang mga siriales.  Musunod ang magdala sa Krus sa Jubileo, ang magdala sa Basahon sa Ebanghelyo, ug ang magyayong sa Andas sa Mahal nga Birhen, ug ang mga nagbitbit sa pito ka mga kandela (wala pa madagkoti) nga ipahamutang nila duol sa Krusipiho.
Musunod ang ubang mga Kolitos ug mga ministro.
Sa kataposan ang Celebrante nga, human mapahamutang ang tanan, muinsenso sa altar sumala sa naandan.
Pagkahuman, awiton ang "Himaya sa Dios didto sa langit" ug ang mga pag-ampo ug mga pagabasahon sumala sa naandan.
Human sa Ebanghelyo basahon o ipabasa kining musunod .
"Nagtindog ako sa pultahan ug nagtuktok" (Gipadayag 3,20)
Binati namo nga kaigsuonan,
Ang kinabuhi nga kristohanon panaw isip Simbahan.
Sa dili pa kita mupadayon sa atong panaw niining Ikatulo nga Milenyo, maghimo usa kita'g usa ka butang.
Mulingi kita.
Sa atong pagbaktas sa dalan taliwala sa mga kahingawaan sa Kasaysayan sa Tawo, mitumaw usahay ang mga paagi nga wala mahitukma sa Ebanghelyo.
Ug busa sa atong pagsugod og lain nga Milenyo, kinahanglan nga maghimo kita'g pag-usisa sa tanlag: hain na man kita dad-a ni Cristo, diin mang dapita misimang kita sa atong kadugtongan sa katawhan.
Ang Simbahan mag-usisa sa mga ngitngit nga dapit sa iyang kasaysayan ug maghukom niini pinasikad sa Ebanghelyo.
Ang Simbahan labaw unta nga makaamgo unta nga ang mga faithful namatud-an nga mga unfaithful sa paglabay sa mga gatosan ka katuigan ug nakasala batok kang Cristo ug sa Ebanghelyo.
Ang Simbahan mag-ila unta ug nagasugid sa mga kakulangon sa iyang kasakopan, ug mag-amgo nga ang ilang mga sala ingon sa daghang mga pagbudhi ug pagbabag sa mga mamahimo untang makab-ot sa laraw sa Manunubos.
Dili siya makatikang sa labanganan sa bag-o nga Milenyo sa walay pagdasig sa iyang mga anak sa paglinis sa ilang kaugalingon, pinaagi sa pagbasol, gikan sa nangagi nga mga kasaypanan, pagkadili matinud-anon ug pagkamasimangon.
Ang pag-angkon sa pagkahuyang sa nangaging panahon usa ka buhat sa pagkamatinud-anon ug pagkamakusganon nga magtabang kanato pagpahimsog sa atong pagtuo, ug mag-andam kanato pag-atubang sa mga hagit niini (TMA, 33).
Bisan og personal wala silay mga tulubagon, wala kini magpasabot nga ang ilang binuhatan nga dili nato matugotan karon, dili sayop sa ilang panahon.
Ug ang pag-amgo sa kahimtang sa ilang panahon nga nagluwas kanila sa ilang tulubagon wala magpasabot nga ang Simbahan dili magbasol niini.  Kinahanglan nga pasayluon kita labaw pa sa magpasaylo kita.
Sa atong pagtahan pag-usab pagkinabuhi sa Ebanghelyo sa sunod nga Usa Ka Libo ka Katuigan, mangayo kita'g pasaylo sa Dios sa mga panahon nga misimang kita sa Ebanghelyo.
Ug busa, ang Simbahan nagabati "sa katungdanan sa pagpadayag og tumang pagbasol sa kakahuyangan sa daghan niyang mga anak nga nagbuling sa iyang nawong, nga nagbabag kaniya paghulagway sa hingpit sa iyang gilansang sa Krus nga Ginuo, mahigugmaon ug malumo" (TMA 35).
Ug mao nga karong adlawa, kami, ang inyong mga magbalantay, nagsangpit kang Maria, Tigpanalipod sa mga Makasasala, pagtabang kanamo pagpangyo og pasaylo.
Sa kabahin natong tanan, nangayo kami og pasaylo nga ato lamang gipasagdan, gitugotan, ug niapil pa gani kita sa mga buhat sa karon ginganlan na sa atong katilingban oggraft and corruption, nga mao ang tinobdan sa tanan natong mga kagul-anan.
Sa kabahin namo, ang inyong mga Magbalantay, mibati kami nga kami mismo mangayo og pasaylo sa Dios ug sa katawhan nga among nasamdan.
Sa among paghimo niini among gihandom ang gitudlo sa Ginuo (Mateo 5,23-24): "inigdala na nimo sa imong halad sa Dios ngadto sa halaran ug didto mahinumdoman mo nga nasilo kanimo ang imong isigkatawo, biyai ang imong halad atubangan sa halaran, ug adtoa dayon ang imong isigkatawo, ug pakig-uli una kaniya."
Kinsa man ang Igsuon nga kinahanglan among pakighiulian ug pangayoan og pasaylo?
    • •Ang among mga magtatabang sa among pangalagad, ang among igsuong mga pari ug mga relihiyuso nga may katungod nga among matngonan ug hatagan ug soporta aron malipay sila.
    • •Ang mga hiniplig nga katawhan: ang mga walay pangita, ang gagmayg mga suhol, ang mga binatonan, mga angol, mga batang nagtrabaho, mga gagmayng mga kriminal, mga tawo nga nakalimtan sa katilingban, nga nagpaabot gikan kanamo nga among makit-an diha kanila ang nawong ni Cristo.
    • •Ang mga lumad nga makadaghan namo wala hisabti o wala panumbalinga, nga wala namo atimana o kang kinsa wala kami makasulti mahitungod sa Dios nga amo man unta kining katungdanan; nga among gipakabaliwala o gani gibiaybiay, nga sa paglabay sa gatosan nga katuigan nahimong mga biktima sa inhustisya sa bag-ong mga nangabot nga sa ilang pagkabuta nakamenos kaayo sa ilang mga paagi ug kultura.
    • •Ang among mga igsuon nga mga Muslim, nga bisan og nagsimba kita sa mao ra nga Dios, sa pagkahimo niining kapupud-an nga usa ka nasod nahimong mga tawo nga wala saligi, wala panumbalinga, o wala masabti ug gisalikway, uban kanila buot unta kaming musud-ong sa nawong sa Dios sa Kaluoy.
    • •Ang mga walay yuta nga nagpaabot unta gikan kanamo og pagpanguna sa paghimo nga makaambit sila sa yuta nga gitagana kanila sa Magbubuhat.
    • •Ang among mga igsuon sa Iglesia Filipinista nga natawo dinha sa mga pakigbisog sa usa ka nasod nga nakiggubat alang sa kaugalingnan.
    • •Ang tanan nga mubati nga gilabyan lang sila niining mga grupoha ug nga adunay makaturanganon nga kasilo kanamo isip mga magbalantay sa Simbahan.
Human sa Dios, kaninyong tanan, mga igsuon, amo nga gipadangat kaninyo kining mapaubsanon namong hangyo sa inyong pasaylo.
Sa samang higayon amo usab nga ibungat ang among pagpasaylo niadtong tanan nga nakasamad kanamo.
Ug kadtong mga sakop sa atong pundok nga nasamdan usab ug nasakitan og maayo, amo silang gihangyo sa pagbaton ug kusog sa pagpasaylo niining Tuig sa Dinagkong mga Pagpasaylo.
Sa among paghimo niining hiniusa natong paglinis sa panumdoman, nagadayeg usab kami sa Dios, ang Amahan, tungod sa mga buhat sa atong katigulangan diha sa Pagtuo nga naghimo nga maanyag ang atong Simbahan.
    • •Among hisgotan ang mga misyonero nga taliwala sa dagkong kalisdanan mipugas ug mipalambo sa mga mithi ug mga buhat sa pagtuo sa atong katigulangan nga sa Jubileo ato unta nga balikan.
    • •Among hisgotan ang mga babaye nga naningkamot nga ang ilang mga anak mutubo dinha nianang maong pagtuo ug ang uban gani kanila nimugna og mga Pundok sa Kamadrehan.
    • •Among hisgotan labaw sa tanan ang garbo sa atong Pagtuo: ang mga nanag-antos alang niini, ug ang uban niini gipatay sama nila ni San Lorenzo Ruiz ug Beato Pedro Calungsod.
Karon, tungatunga sa atong pagsaulog sa Dakong Jubileo sa Tuig nga nagsugod sa Bag-ong Milenyo maminaw kita sa Ginuo nga nagdapit (Gipadayag 3,20): "Nagtindog ako ug nagtuktok; kon may makadungog sa akong tingog ug moabli sa pultahan, mosulod ako sa iyang balay ug makigsalo kaniya, ug mokaon ako uban kaniya."
Atong padayunón ang Ginuo.aron ato usab nga masinati ang Dios nga gipaila niya nga atong Abba kon "Tatay". Sa samang higayon madawat nato ang Balaan nga Espiritu nga gipadala ni Jesús aron pagbûbô sa "iyang gugma sulod sa atong mga kasingkasing (Roma 5,5)".
Gitudloan kita og mga paagi sa pagpadayún sa Ginuo.
Usa niini mao ang makanunayon nga pagdangop, pasangpit, ug pagpakig-uban kang Maria.Tahas ni Maria ang pagdalá kanato kang Jesús (Juan 2,5): "Buhata ninyo bisan unsay iyang isugo kaninyo."
Gikinahanglan kaayo ang pagdangop kang Maria kay niining atong panahon karon nagkadinagko ang pag-asdang sa mga kaaway ni Cristo, sa mga kaaway sa Simbahan.
Dili kini nato ikatingala kay daan na kining gitagna. Ang Basahon sa Gipadayag naghisgot og dakong bugno. Tinuod mga simbolo lamang kini, apan masabtan nato nga ang "babaye nga nanganak ug batang lalaki" mao si Maria (Gipadayag 5,5).
Niining dakong espirituhanon nga bugnò magpaapil kita sa pundok ni Maria nga magdala kanato sa Kadaugan.
Sa atong pagpanaw ngadto sa unahan sa ikatulo nga milenyo, sa tibuok natong kusog, kasingkasing ug kabubut-on, motahan kita pag-usab pagbukas sa mga pultahan ug pagpadayún sa atong kapupod-an sa Ginuong Jesús uban sa panabang ug panalipod ni Maria, atong Inahan.
Alang niini ug nunot sa diwa sa Tertio Millenio Adveniente atong han-ayon pag-ayo ang mga himuunon isip Simbahan pinasikad sa Konsilyo Batikano Dos ug sa Ikaduha nga Konsilyo Plenaryo sa Pilipinas.
Aron gayod molambo ang atong Simbahan kinahanglan kini ato nga ibutang sa maayong pagkahan-ay sama sa gihisgotan ni San Pablo (Corinto 12,28): "Diha sa iglesia gipahimutang sa Dios ang tanan sa husto nga dapit."
Ug kining tanan atong itugyan ngadto sa panalipod ni Maria, Inahan sa Dios ug atong Inahan. Ato kining itugyan ngadto sa iyang Mahigumaon ug Putli nga Kasingkasing.
Ug mupadayon kita sa atong panaw nga nakabaton og kusog sa atong pag-ila sa atong pagkasamdan ug sa mga panig-ingnan sa mga maayong tawo nga miuna kanato.
Uban kang Maria nga magtultol kanato, kami, ang inyong mga Magbalantay, nagaampo nga diha ni Cristo ug pinaagi sa Espiritu Santo, kita usab makapauli sa kinaugalingon ug sa hiniusang paagi ngadto sa balay sa Amahan niining Tuig sa Dakong Jubileo, ug makabaton ug kaisog pagtultol kaninyo sa dalan.
Kaninyo mabination,
Inyong Obispo ug Kaparian.

Isunod ang Pag-ampo sa Katilingban diin bungaton ang tinagsa nga pagpangayo og pasaylo.  Kini sa dili pa ang pagbungat sa Pagsugid sa Pagtuo kon Credo.

PAG-AMPO SA KATILINGBAN

Selebrante:
Kaigsuonan, mulingi kita ngadto sa Dios atong Amahan, maluluy-on ug mabination, dugay nga masuko, mahigugmaon ug matinud-anon kaayo, ug pangayuon nato kaniya pagdawat sa pagbasol sa iyang katawhan nga mapaubsanon nga nagsugid sa ilang kasal-anan, ug pagpadangat kanila og kaluoy.
Ang tanan mag-ampo dinha sa kahilom.
I. LINANGKOB NGA PAGSUGID SA KASAL-ANAN
Magbabasa:
Mag-ampo kita nga ang atong pagsugid sa mga sala ug ang atong pagbasol gidasig sa Espirit Santo, nga ang atong pagbasol ginaamgo, lawom, ug nga mapaubsanong nagtan-aw sa kasal-anan nga nangagi dinha sa usa ka matinud-anon nga "paglinis sa panumdoman", mutahan kita sa pagsunod sa dalan sa tinuod nga pagkakabig.
Hilom nga Pag-ampo.
Selebrante:
Ginuong Dios, kining imong nagapanaw nga Simbahan, nga kanunay nimong gibalaan sa dugo sa imong Anak, sa matag kaliwatan adunay mga anak kansang pagkabalaan nagasidlak pag-ayo ug kansang pagsukol nagbatok sa Pagtuo nga among gisugid ug sa Ebanghelyo.
Ikaw nga nagpabilin nga kanunay nga matinud-anon dinha sa among pagkadilimatinud-anon, pasayloa ang among mga sala, ug himoa nga magsaksi kami og tinuod kanimo atubangan sa tanang katawhan.
Kini among gipangayo pinaagi ni Cristo among Ginuo.
R. Amen.
Mag-aawit: Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Katawhan:
Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Usa ka kandela o suga atubangan sa Krusipiho dagkotan.
II. PAGSUGID SA MGA SALA NGA NAHIMO SA PAGPAHIGAYON SA KAMATUORAN
Magbabasa:
Mag-ampo kita nga ang matag usa kanato, nga nagtan-aw sa Ginuong Jesus, malumo ug mapaubsanon og kasingkasing, muangkon nga bisan ang mga Nanag-alagad sa Simbahan, sa ngalan sa pagtuo ug maayong pamuhatbuhat, usahay migamit og mga paagi nga supak sa Ebanghelyo diha sa solemne nila nga pagpanalipod sa kamatuoran.
Hilom nga Pag-ampo.
Selebrante:
Ginuong Dios sa tanang katawhan, sa pipila ka yugto sa kasaysayan, ang mga kristiyanos usahay misangpot sa walay pagpatugot sa binuhatan sa uban ug wala magmatinud-anon sa sugo sa gugma ug sa ingon mipahugaw sa nawong sa Simbahan, ang imong Esposa.
Kaluy-i ang imong makasasala nga mga anak ug dawata ang among among pagsaad pagpangita ug pagpalambo sa kamatuoran diha sa kalumo sa gugma uban sa hugot nga kaamgohan nga ang kamatuoran muhari lamang pinaagi sa kusog sa mismong kamatuoran.
Kini among gipangayo pinaagi ni Cristo among Ginuo.
R. Amen.
Mag-aawit: Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Katawhan:
Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Usa ka kandela o suga atubangan sa Krusipiho dagkotan.
III. PAGSUGID SA KASAL-ANAN NGA NAKASAMAD SA KAHIUSAHAN SA LAWAS NI CRISTO
Magbabasa:
Mag-ampo kita nga ang atong pag-angkon sa mga sala nga nakagisi sa kahiusahan sa Lawas ni Cristo ug nakasamad sa inigsuon nga panaghigugmaay makapasayon sa dalan sa panaghiuli ug sa panag-ambitay sa mga kristiyanos.
Hilom nga Pag-ampo.
Selebrante:
Maluluy-on nga Dios, sa gabii sa wala pa siya magpasakit, ang imong Anak miampo alang sa kahiusahan niadtong mutuo kaniya; apan sa wala pagtuman sa iyang kabubut-on, ang mga matuuhon nagbatokay, nagkabulag ug nagsalikwayay nagkaawayay batok sa usa'g usa.
Nag-ampo kami'g tinuod ug nangaliyupo sa imong pasaylo ug nangayo sa gasa sa mabasulon nga kasingkasing, aron, isip mga kristiyanos, nga nagkahiuli kanimo ug sa usa'g usa, makasinati kami pag-usab, diha sa usa ka lawas ug usa ka espiritu, sa kalipay sa hingpit nga kahiusahan.
Kini among gipangayo pinaagi ni Cristo among Ginuo.
R. Amen.
Mag-aawit: Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Katawhan:
Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Usa ka kandela o suga atubangan sa Krusipiho dagkotan.
IV. PAGSUGID SA MGA SALA BATOK SA KATAWHAN SA ISRAEL
Magbabasa:
Mag-ampo kita nga sa paghandom sa mga kasakit nga giantos sa katawhan sa Israel dinha sa kasaysayan, ang mga kristiyanos muangkon sa mga sala nga nahimo sa dili diyutay sa ilang gidaghanon batok sa katawhan sa Kasabotan ug sa mga panalangin, ug niining paagiha maglinis sa ilang kasingkasing.
Hilom nga Pag-ampo.
Selebrante:
Dios sa among katigulangan, imong gipili si Abraham ug ang iyang kaliwatan pagdala sa imong ngalan ngadto sa Kanasoran: nahasubô kami pag-ayo sa binuhatan niadtong nakapaantos niining imong mga anak sa paghikyad sa kasaysayan, ug diha sa among pagpangayo sa imong pasaylo buot kami mutahan sa among kaugalingon sa matuod nga panag-inigsuonay sa Katawhan sa Kasabotan.
Kini among gipangayo pinaagi ni Cristo, among Ginuo.
R. Amen.
Mag-aawit: Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Katawhan:
Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Usa ka kandela o suga atubangan sa Krusipiho dagkotan.
V. PAGSUGID SA MGA SALA NGA NAHIMO BATOK SA GUGMA, KALINAW, MGA KATUNGOD SA KATAWHAN, UG PAGTAHOD SA MGA KULTURA UG MGA RELIHIYON
Magbabasa:
Mag-ampo kita nga diha sa pagtan-aw kang Jesus, atong Ginuo ug atong Kalinaw, ang mga kristiyanos magbasol sa mga pulong ug panglantaw nga gipahigayon sa pagpataas, pagdumot, pagpangandoy sa pagharihari sa uban, pagbatok sa kasakopan sa uban nga mga relihiyon ug sa kinakahuyang nga mga pundok sa katilingban, ingon sa mga nanglangyaw ug mga nanimpalad.
Hilom nga Pag-ampo.
Selebrante:
Ginuo sa kalibotan, Amahan sa tanan, pinaagi sa imong Anak nihangyo ka kanamo paghigugma sa among mga kaaway, paghimo og kaayohan ngadto sa mga nagdumot kanamo ug pag-ampo alang niadtong mga naglutos kanamo.
Apan ang mga kristiyanos sa makadaghan milimod sa Ebanghelyo; sinunod ang panglantaw sa gahom, ilang giyatakan ang mga katungod sa mga pundok nga lumadnon ug uban pang katawhan nga susama niini, ug ilang gipakita ang ilang pagsalikway sa mga kultura ug mga tradisyon sa relihiyon: pagmainantuson ug pagmaluluy-on kanamo, ug hatagi kami sa imong pasaylo!
Kini among gipangayo pinaagi ni Cristo, among Ginuo.
R. Amen.
Mag-aawit: Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Katawhan:
Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Usa ka kandela o suga atubangan sa Krusipiho dagkotan.
VI. PAGSUGID SA MGA SALA BATOK SA KAHALANGDON SA KABABAYEN-AN UG SA KAHIUSAHAN SA KALIWATAN SA TAWO
Magbabasa:
Mag-ampo kita alang sa tanan niadtong nag-antos sa mga pagbatok sa ilang tawhanon nga kahalangdon ug kansang mga katungod giyatakan; mag-ampo kita alang sa kababayen-an, nga masubsob gipaubos ug gipadaplin, atong angkunon ang mga higayon sa mga pagtugot niining matanga sa mga sala nga nahimo usab sa mga kristiyanos.
Hilom nga Pag-ampo.
Selebrante:
Ginuong Dios, among Amahan, imong gimugna ang tawo, lalaki ug babaye, sa imong larawan ug kasamahan ug mibuot ikaw sa kalahian sa katawhan sulod sa kahiusahan sa Banay sa Tawo.  Apan matag karon ug unya, ang pagkamanagsama ra sa imong mga anak wala ilha, ug ang mga kristiyanos nakasala pinaagi sa mga panglantaw sa pagsalikway ug sa pagpagawas, diha sa pagtugot sa mga buhat sa paghiplig tungod sa matang sa panit ug pinulongan sa tawo.
Pasayloa kami ug ipadangat ang grasya sa pag-alim sa mga samad nga anaa pa gihapon dinhi sa imong katilingban tungod sa sala, aron kaming tanan mubati nga imo kaming mga anak.
Kini among gipangayo pinaagi ni Cristo, among Ginuo.
R. Amen.
Mag-aawit: Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Katawhan:
Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Usa ka kandela o suga atubangan sa Krusipiho dagkotan.
VII. PAGSUGID SA MGA SALA TALI SA MGA BATAKAN NGA KATUNGOD SA TAWO
Magbabasa:
Mag-ampo kita alang sa tanang katawhan sa kalibotan, lalaki ug babaye, ilabi na sa mga bata pa nga mga nangaangin sa mga pag-abuso, alang sa mga kabos, sa mga napahiplig, sa mga gipahimoslan; mag-ampo kita alang niadtong labing dili makapanalipod sa ilang kaugalingon, ang mga wala pa mangatawo nga gipangpatay sa sabakan sa ilang mga inahan, o gigamit alang sa mga pag-eksperimento niadtong mga nag-abuso sa kahimanan sa teknolohiya mahitungod sa kinabuhi ug naghiwi sa mga tumong sa siyensiya.
Hilom nga Pag-ampo.
Selebrante:
Dios, among Amahan, kanunay ikaw naminaw sa singgit sa mga kabos.  Makapila wala makaila ang mga kristiyanos mismo kanimo dinha sa mga gigutom, mga giuhaw, mga walay sapot, mga gilutos, mga gibilanggo, ug dinha sa mga dili makapanalipod sa ilang kaugalingon ilabi na sa unang mga yugto sa kinabuhi.
Tungod niadtong tanan nga nakahimo og mga buhat sa inhustisya pinaagi sa pagsalig sa bahandi ug gahom, ug nagpakita'g pagtamay sa "mga gagmay" nga imong gimahal pag-ayo, nangayo kami og pasaylo: kaloy-i kami ug dawata ang among pagbasol ug paghinulsol.
Kini among gipangayo pinaagi ni Cristo, among Ginuo.
R. Amen.
Mag-aawit: Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Katawhan:
Ginuo, maluoy ka; Ginuo, maluoy ka; Ginuo, maluoy ka.
Usa ka kandela o suga atubangan sa Krusipiho dagkotan.
Panapos nga Pag-ampo
Selebrante:
Labing maluluy-on nga Amahan, ang imong Anak, si JesuCristo, ang maghuhukom sa mga buhi ug sa mga patay, diha sa pagpaubos sa iyang unang pag-anhi miluwas sa katawhan gikan sa sala ug diha sa iyang mahimayaon nga pagbalik mangayo og husay sa matag sala.
Itugot nga ang among katigulangan, ang among kaigsuonan, mga lalaki ug mga babaye, ug kami, ang imong mga alagad, nga pinaagi sa grasya sa Espiritu Santo, nagabalik nganha kanimo sa tumang pagbasol, mubati sa imong kaluoy ug makadawat sa imong pasaylo.
Kini among gipangayo pinaagi ni Cristo, among Ginuo.
Tanan: Amen.Human sa Panapos nga Pag-ampo, ang Selebrante mugakos ug muhalok sa Krusipiho isip timaan sa pagsimba niini ug pagpangaliyupo sa pasaylo.

Mupadayon ang Misa gikan sa Pagbungat sa Pagsugid sa Pagtuo kon Credo.
Pagkatapos sa kasaulogan, sunod sa solemne nga panalangin, ang selebrante mutahas sa katawhan paghobad sa paglinis sa panumdoman ug pagpangayo og pasaylo ngadto sa pagtahan sa binag-o nga pagkamatinud-anon sa Ebanghelyo sa kabahin sa Lokal nga Simbahan ug sa matag sakop niini, ginamit kining musunod o susama nga mga pulong:

Mga igsuon, tapos na kita makaampo nga linisan ang atong panumdoman sa mga buling sa atong kasal-anan ug sa kasal-anan sa kasakopan sa atong Simbahan nga nagdala sa ngalan nga kristiyanos.
Nangayo kita og pasaylo sa Dios alang sa atong Simbahanong Panimalay kon Diosesis sa mga kasaypanan sa atong katigulangan ug sa atong kaugalingon nga kasal-anan.
Ato kining hubaron diha sa atong binag-o nga pagtahan sa pagkinabuhi sumala sa Ebanghelyo.
Sa atong pagpanaw ngadto sa unahan sa ikatulo milenyo, sa tibuok natong kusog, kasingkasing ug kabubut-on, motahan kita pag-usab pagbukas sa mga pultahan ug pagpadayún sa atong kapupod-an sa Ginuong Jesús uban sa panabang ug panalipod ni Maria, atong Inahan.

Ug kini  atong itugyan ngadto sa panalipod ni Maria, Inahan sa Dios ug atong Inahan.  Ato kining itugyan ngadto sa iyang Mahigumaon ug Putli nga Kasingkasing.

Isunod ang paglitok sa tanan sa Akto sa Pagtugyan:

"O Inahan sa tanang katawhan, ikaw nga nasayud sa among mga kasakit ug mga gilauman, ikaw nga may inahanong pag-alinggat sa tanang panlimbasog tali sa maayo ug sa dautan, tali sa kahayag ug sa kangitngit, nga nagsamok sa among nasud, patalinghugi ang pagtuwaw namo, dinsaig sa Espiritu Santo, nga among gitumong ngadto sa imong Kasingkasing.  
"Diha sa gugma sa inahan ug sa Suluguon sa Ginuo, gaksa ang katawhan niining among kalibotan karon, nga among gitugyan ug gihalad kanimo, kay nabalaka kami sa kasamtangan ug sa walay kataposang pagadangatan sa among nasud ug sa iyang katawhan.
"Tan-awa kami dinhi sa among pagluhod sa imong atubangan, O Inahan ni Cristo, atubangan sa imong Putli Uyamot nga Kasingkasing, buot kami, uban sa tibuok Simbahan, pagdugtong sa among kaugalingon ngadto sa pagtugyan nga tungod sa iyang gugma kanamo gihimo sa imong Anak ngadto sa Amahan sa iyang pag-ingon: 'Ug tungod kanila gitugyan ko ang akong kaugalingon nganha kahimo aron maimo usab sila' (Jn 17,19). 
"Buot kaming mahiusa sa among Manunubos niining maong pagtugyan alang sa kalibotan ug alang sa katawhan, pagtugyan nga, diha sa iyang diosnon nga kasingkasing, adunay gahom pagpadangat og pasaylo ug pagbayad sa among kasal-anan.
"Labaw sa tanang mga binuhat, dayegon ikaw, O Suluguon sa Ginuo, nga sa kinahingpit nga paagi mituo ug misunod sa pagtawag sa Dios!
"Maghimaya ka, ikaw nga tumang nahiusa sa makaluwas nga pagtugyan sa imong Anak!
"Inahan sa Simbahan, lamdagi ang katawhan sa Dios sa mga dalan sa pagtuo, paglaum ug paghigugma!
"Niining among pagtugyan sa among kaugalingon nganha kanimo, O Inahan, amo usab nga gitugyan kini mismong pagtugyan, nga among gipahamutang sa imong inahanon nga kasingkasing.
"O putli uyamot nga Kasingkasing! tabangi kamo pagbuntog sa mga hulga sa dautan, nga sayun na kaayong nakagamot diha sa mga kasingkasing sa katawhan karon, ug kansang dili masukod nga mga sangputanan nakapaunlod sa sa among kalibotan sa among panahon karon ug daw nagbabag sa mga dalan padulong sa among ugma!
"Sa kagutom ug gubat, luwasa kami.
"Sa pagpinatyanay pinaagi sa mga bomba nga nuklear, sa dili masukod nga paglaglag sa kaugalingon dinha sa tanang matang sa gubat, luwasa kami.
"Sa mga sala batok sa kinabuhi sa tawo gikan sa sinugdanan mismo niini, luwasa kami.
"Sa mga pagdumot ug mga pagyatak sa kahalangdon sa mga anak sa Dios, luwasa kami.
"Sa tanang matang sa inhustisya diha sa kinabuhi sa among katilingban, nasudnon ug dinha sa kalibotan, luwasa kami.
"Sa sayon lamang nga pagyatak sa mga sugo sa Dios, luwasa kami.
"Sa mga pagsulay pagsumpo sa mismong kamatuoran sa Dios dinha sa mga kasingkasing sa tawo, luwasa kami.
"Sa pagkahanaw sa pag-alinggat sa maayo ug sa dautan, luwasa kami.
"Sa mga sala batok sa Espiritu Santo, luwasa kami, luwasa kami.
"Dawata, O Inahan ni Cristo, kining pagtuwaw nga gibug-atan sa mga pag-antos sa tanang katawhan ilabi na namong mga pilipino.
"Tabangi kami sa gahom sa Balaan nga Espiritu sa pagbuntog sa tanang sala ug sa "sala sa kalibotan", sa sala dinha sa tanan nga dagway niini.
"Sa makausa pa, ipadayag dinhi sa kasaysayan sa kalibotan ug sa among nasod ang walay kinutoban ug makaluwas nga gahom sa Pagpanubos: ang Gahom sa mululuy-on nga gugma! 
"Nga mahunong na ang daotan!
"Nga mabag-o na ang mga tanlag!
"Nga mapadayag sa imong Putli nga Kasingkasing ang kahayag sa Paglaum alang sa tanan!  Amen.